This accessibility statement applies to all of www.uhnm.nhs.uk
This website is run by University Hospitals of North Midlands NHS Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Change colours, contrast levels and fonts
- Zoom in up to 300% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
- the text will not reflow in a single column when you change the size of the browser window
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- live video streams do not have captions
- some of our online forms are difficult to navigate using just a keyboard
- there’s a limit to how far you can magnify the map on our ‘contact us’ page
- some images do not have good alternative text
We are always looking to improve the accessibility of this website. Please email us at firstname.lastname@example.org, or use the form on this page, if you have an accessibility query including:
- Issues with accessing information or using this website
- An accessibility problem not listed on this statement
- Any feedback about this website’s accessibility
If you contact us with a complaint and you are not happy with our response contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the "accessibility regulations").
We're committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
- Non-text content – Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
- Audio description and captions – Written content within the YouTube video is inaccessible, no transcript or audio description is present. This fails WCAG 2.1 success criterion 1.2.3 (Audio Description or Media Alternative (Prerecorded) and 1.2.5 (Audio Description (Prerecorded).
- Live video - We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
We plan to add captions to recorded video content created after 23 September 2020 on our website, hosted on our Vimeo channel.
- PDFs - Some of our PDFs and Word documents are essential to providing our services or our discharging our legal duties. For example, we have PDFs with information on how users can access our services, and publish our Trust Board papers and Annual Reports in PDF format. By April 2022, we plan to either fix these or replace them with accessible HTML pages.
The cost of making our previously-published PDFs accessible, and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.
A list of the PDFs or documents that are not accessible are below:
Name Location Link National Framework for Simulation
Based Education (SBE)
http://uhnm/a-z/simulation-suite-and-extended-reality-lab/ https://www.hee.nhs.uk/sites/default/files/documents/National%20framework%20for%20simulation%20based%20education.pdf Sleeve Gastrectomy Bariatirc Services > For patients https://www.uhnm.nhs.uk/our-services/bariatric-services/ Laparoscopic Roux Y Gastric bypass Bariatirc Services > For patients https://www.uhnm.nhs.uk/our-services/bariatric-services/ Referral Form GPS > Information, referrals and advice> Bariatric services https://www.uhnm.nhs.uk/gps/information-referrals-and-advice/ BOMSS-guidelines GPS > Information, referrals and advice> Bariatric services https://www.uhnm.nhs.uk/gps/information-referrals-and-advice/ Living well with and beyond cancer events Cancer centre> cancers we treat> breast> Self-Managed Pathway (SMP) https://www.uhnm.nhs.uk/media/1330/190625-stoke-stafford-lwwbc-poster-3apr19.pdf Gastroscopy Consent Form Endoscopy> Upper Gastrointestinal Endoscopy https://www.uhnm.nhs.uk/media/1425/ogd-consent-form.pdf Colonoscopy Consent form Endoscopy> Colonoscopy https://www.uhnm.nhs.uk/media/1430/colon-consent-form.pdf Flexible Sigmoidoscopy Consent form Endoscopy> Flexible Sigmoidoscopy https://www.uhnm.nhs.uk/media/1433/flexi-consent-form.pdf Adult Moviprep Cleansing Instruction for Gastrointestinal Endoscopy Endoscopy> Bowel Preparation Adult Moviprep Cleansing Instruction for Gastrointestinal Endoscopy Poster/ Leaflets/ Excersise- Frailty Frailty Academy> Frailty Resources https://www.uhnm.nhs.uk/our-services/frailty-academy/ Important information about feeding your baby Maternity > Infant Feeding Support > Leaflets https://www.uhnm.nhs.uk/media/1497/important-information-about-feeding-your-baby.pdf Safer Sleep For Babies A Guide For Parents Maternity > Infant Feeding Support > Leaflets https://www.uhnm.nhs.uk/media/1501/safer-sleep-for-babies-a-guide-for-parents.pdf Guide To Bottle Feeding Maternity > Infant Feeding Support > Leaflets https://www.uhnm.nhs.uk/our-services/maternity/infant-feeding-support/ Caesarean section Maternity > Maternity Information Leaflets https://www.uhnm.nhs.uk/our-services/maternity/ Deconditioning posters, leaflets Older Adults > Sit up, get dressed, keep moving https://www.uhnm.nhs.uk/our-services/older-adults/ Driving After Stroke Stroke Association Orthoptics > Information Booklets https://www.uhnm.nhs.uk/our-services/orthoptics/ Palliative Care (various pptx, docx & pub files) Palliative Care https://www.uhnm.nhs.uk/our-services/palliative-care/ Its ok to ask leaflet Patient Experience and PALS > It's ok to ask https://www.uhnm.nhs.uk/our-services/patient-experience-and-pals/ Patient Experience and Involvement Strategy Patient Experience and PALS > About the team https://www.uhnm.nhs.uk/our-services/patient-experience-and-pals/ Compliments, Concerns and Complaints Leaflet Pateint Experience and PALS > Complaints and Concerns https://www.uhnm.nhs.uk/our-services/patient-experience-and-pals/ Hospital Passport Patient Expeirence and Pals> How do we support communication needs? https://www.uhnm.nhs.uk/our-services/patient-experience-and-pals/ Crown and Bridge Leaflet Restorative dentistry> for patients> General Restorative Dentistry https://www.uhnm.nhs.uk/our-services/restorative-dentistry/for-patients/general-restorative-dentistry/ Dental Implants Leaflet Restorative dentistry> for patients> General Restorative Dentistry https://www.uhnm.nhs.uk/our-services/restorative-dentistry/for-patients/general-restorative-dentistry/ Caring for your mouth during Chemotherapy and Radiotherapy Leaflet Restorative dentistry> for patients> Head and Neck cancer https://www.uhnm.nhs.uk/our-services/restorative-dentistry/for-patients/head-and-neck-cancer/ Restorative Dental Assessment Leaflet Restorative dentistry> for patients> Head and Neck cancer https://www.uhnm.nhs.uk/our-services/restorative-dentistry/for-patients/head-and-neck-cancer/ Order of service & songs Spiritual, pastoral and religious services> Baby memorial service - June 2020 https://www.uhnm.nhs.uk/our-services/spiritual-pastoral-and-religious-care-service/baby-memorial-service-june-2020/ Warfarin referral form & Dalteparin referral form Staffordshire Thrombosis and Anticoagulation service> Hospital Doctors https://www.uhnm.nhs.uk/our-services/staffordshire-thrombosis-and-anticoagulation-service/ NICE stroke guidelines & NICE - understanding stroke Stroke Service > Useful Links https://www.uhnm.nhs.uk/our-services/stroke-service/ Patient Information leaflets Urology > Patient Information Leaflets https://www.uhnm.nhs.uk/our-services/urology/ Acute Liaison Nurse - information leaflet for carers / patients Learning disabilities > Meet Kieran - Acute Liaison Nurse https://www.uhnm.nhs.uk/patients-and-visitors/learning-disabilities/ Resources Learning disabilities > Resources https://www.uhnm.nhs.uk/patients-and-visitors/learning-disabilities/ Easy Read Leaflets Learning disabilities > Information for patients and carers https://www.uhnm.nhs.uk/patients-and-visitors/learning-disabilities/ Reasonable Adjustment wheel Learning disabilities > Information For Professionals https://www.uhnm.nhs.uk/patients-and-visitors/learning-disabilities/ Accessible information Learning disabilities > Information For Professionals https://www.uhnm.nhs.uk/patients-and-visitors/learning-disabilities/ COVID-19 Easy read leaflets Learning disabilities > Coronavirus https://www.uhnm.nhs.uk/patients-and-visitors/learning-disabilities/ Maternity Easy Read Learning disabilities > Maternity Easy Read https://www.uhnm.nhs.uk/patients-and-visitors/learning-disabilities/ Pain and Symptoms Easy Read Learning disabilities > Pain and Symptoms Easy Read https://www.uhnm.nhs.uk/patients-and-visitors/learning-disabilities/ My Basic Needs Easy Read Learning disabilities> My Basic Needs Easy Read https://www.uhnm.nhs.uk/patients-and-visitors/learning-disabilities/ Test and Treatments Easy Read Learning Disabilities> Test and Treatments Easy Read https://www.uhnm.nhs.uk/patients-and-visitors/learning-disabilities/ Hospital Passport For Outpatients > Rsuh https://www.uhnm.nhs.uk/patients-and-visitors/for-outpatients/ Red bag pdfs For Inpatients> The red bag https://www.uhnm.nhs.uk/patients-and-visitors/for-inpatients/ Boadpapers Our Board https://www.uhnm.nhs.uk/about-us/our-board/ Annual Review and Financial Statements UHNM Charity > About us> Publications https://www.uhnm.nhs.uk/uhnm-charity/about-us/ Volunteer Specified Role UHNM Charity > Volunteering with UHNM Charity> how to get involved https://www.uhnm.nhs.uk/uhnm-charity/volunteering-with-uhnm-charity/ Student Information Pack UHNM Family > Divisions > Specialised https://www.uhnm.nhs.uk/uhnm-family/divisions/specialised/ Medical students resources School of Medicine > Medical Students https://www.uhnm.nhs.uk/school-of-medicine/ F1 and F2 Roles Medical and dental education > F1 and F2 roles are available in: https://www.uhnm.nhs.uk/education/medical-and-dental-education/ Volunteer Opportunities Become a volunteer > Volunteer opportunities https://www.uhnm.nhs.uk/working-here/become-a-volunteer/ Volunteer Hand book & Volunteer policy Become a volunteer https://www.uhnm.nhs.uk/working-here/become-a-volunteer/ Code of conduct Research > code of conduct https://www.uhnm.nhs.uk/research/ Referral form, BOMSS-guidelines GPSs > information, referrals & advice > Barriatic Services https://www.uhnm.nhs.uk/gps/information-referrals-and-advice/ Contact the team, Oral Antibiotic Treatment Doses GPSs > information, referrals & advice > Cystic Fibrosis https://www.uhnm.nhs.uk/gps/information-referrals-and-advice/ About RACPC, Referral profroma GPSs > information, referrals & advice > Rapid Access Chest Pain Clinic (RACPC) https://www.uhnm.nhs.uk/gps/information-referrals-and-advice/ Warfarin referral form, Dalteparin referral form, contact us GPSs > information, referrals & advice > Staffordshire Thrombosis and Anticoagulation Centre https://www.uhnm.nhs.uk/gps/information-referrals-and-advice/ Referral form GPSs > information, referrals & advice > TIA Service https://www.uhnm.nhs.uk/gps/information-referrals-and-advice/ handbooks Gps > Pathology > Pathology handbooks https://www.uhnm.nhs.uk/gps/pathology/ Student information School of Medicine > Medical Students https://www.uhnm.nhs.uk/school-of-medicine/ Medical Staff Vacancies pdfs Medical staff vacancies https://www.uhnm.nhs.uk/uhnm-family/medical-staff-vacancies/ Access to Health Records Leaflet.pdf Privacy Notice > How to access your information> For Data held in your health record https://www.uhnm.nhs.uk/privacy-notice/ Fair processing Privacy Notice > Project Specific Privacy Notices > https://www.uhnm.nhs.uk/privacy-notice/ Maternity> Maternity information leaflets https://www.uhnm.nhs.uk/our-services/maternity/ Patient leaflet for video clinics, Troubleshooting Guide Attend Anywhere > Need help? https://www.uhnm.nhs.uk/attend-anywhere/ Understanding stress patient information booklet Lung health checks > information booklets www.uhnm.nhs.uk/our-services/lung-health-checks/information-booklets/ Understanding cholesterol patient information booklet Lung health checks > information booklets www.uhnm.nhs.uk/our-service/lung-health-checks/information-booklets/ Understanding physical activity patient information booklet Lung health checks > information booklets www.uhnm.nhs.uk/our-services/lung-health-checks/information-booklets/ Taking control of salt patient information booklet Lung health checks > information booklets www.uhnm.nhs.uk/our-services/lung-health-checks/information-booklets/ Taking control of alcohol patient information booklet Lung health checks > information booklets www.uhnm.nhs.uk/our-services/lung-health-checks/information-booklets/ Lung health check information booklet Lung health checks > information booklets www.uhnm.nhs.uk/our-services/lung-health-checks/information-booklets/ Being referred for a CT scan Lung health checks > information booklets www.uhnm.nhs.uk/our-services/lung-health-checks/information-booklets/ Lung nodule information booklet Lung health checks > information booklets www.uhnm.nhs.uk/our-services/lung-health-checks/information-booklets/ Surgical School booklet Our services > Strong for Surgery School www.uhnm.nhs.uk/our-services/strong-for-surgery-school/useful-links-health-promotion-booklet-post-op-expectations-faqs/ Welcome to Childrens Outpatients Patients and visitors > Learning Disabilities > Coming to Staffordshire Childrens Hospital https://www.uhnm.nhs.uk/patients-and-visitors/learning-disabilities/coming-to-staffordshire-children-s-hospital/ Welcome to Child Assessment Unit Patients and visitors > Learning Disabilities > Coming to Staffordshire Childrens Hospital https://www.uhnm.nhs.uk/patients-and-visitors/learning-disabilities/coming-to-staffordshire-children-s-hospital/ Welcome to Ward 217 Patients and visitors > Learning Disabilities > Coming to Staffordshire Childrens Hospital https://www.uhnm.nhs.uk/patients-and-visitors/learning-disabilities/coming-to-staffordshire-children-s-hospital/ Welcome to Childrens Daycase Patients and visitors > Learning Disabilities > Coming to Staffordshire Childrens Hospital Welcome to CDC Patients and visitors > Learning Disabilities > Coming to Staffordshire Childrens Hospital Welcome to Ward 218 Patients and visitors > Learning Disabilities > Coming to Staffordshire Childrens Hospital
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
We aim to make these improvements listed by April 2022.
PDFs and other documents
Many of our older PDFs do not meet accessibility standards. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. We do have plans to remove or replace some of the PDFs with more accessible content alternatives. Wherever possible, we avoid PDFs. Instead we create content as structured web pages in HTML.
Some pages have links to PDFs from other website such as Public Health England that include patient flyers.
Some of our older videos do not meet accessibility standards because they do not have captions. The accessibility regulations do not require us to fix videos published before 23 September 2020. We are actively working to add captions to the most popular older videos.
Third party content
Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we endeavour to work with the third party to improve its accessibility. This may include:
- links to non-UHNM websites
- content/functionality on our website
- content hosted on other websites, such as social media sites.
This statement was prepared on 15 September 2020. It was last reviewed and amended on the 20 September 2023.
If you have any questions on our website accessibility or you need to raise an issue, please complete the form below or email us at email@example.com.