At University Hospitals of North Midlands NHS Trust (UHNM), we are committed to providing safe, high-quality care and ensuring that every patient, family member and visitor has the information and support they need throughout their healthcare journey. Whether you are preparing for an appointment, visiting a loved one, attending one of our hospitals for treatment, or looking for advice and guidance, this section has been designed to help you access the information you need quickly and easily.

We understand that coming to hospital can sometimes feel overwhelming. That is why we strive to create a welcoming, inclusive and compassionate environment where patients are treated with dignity, respect and kindness. Here you will find practical information about appointments, inpatient and outpatient care, visiting arrangements, facilities within our hospitals, accessibility support, learning disability services, chaperoning and discharge planning.

We also believe that patients, carers and local communities play an important role in shaping and improving healthcare services. Through patient and public involvement opportunities, we work closely with the people we serve to ensure their experiences and feedback help influence service development and future improvements.

Whether you are visiting our hospitals for the first time or are a regular patient, we hope this section provides helpful guidance and answers to your questions. Our aim is to ensure you feel informed, supported and confident every step of the way, while receiving the highest standard of care from our dedicated teams across UHNM.