You will be offered a chaperone for any consultation, examination, treatment or procedure, including digital images/photography.

Your healthcare professional may also require a chaperone to be present for certain consultations or procedures. Some examples are provided below:

• Any intimate examination (for example, of the breasts, genitals, or rectum).
• Procedures where you need to remove clothing or expose part of your body.
• Situations where you may feel vulnerable, anxious, or need extra support.

Some groups always require a trained chaperone, such as:

• Children and young people under 18 (except for routine newborn checks and infants under 1 year).
• Patients who are sedated, unconscious, under anaesthetic, or unable to give consent.
• People with additional communication, learning, or safeguarding needs.

No – you can accept or decline a chaperone (except in rare cases where it is mandatory for safety reasons). Your choice however will be respected and recorded.

Yes. You may ask a family member, carer, or friend to be present. If you want, you can have both your companion and a trained chaperone.

Chaperoning helps:

• Protect your privacy, dignity, and safety.
• Reassure you during potentially sensitive or uncomfortable procedures.
• Support staff and reduce the risk of misunderstandings or unfounded allegations.

They will:

• Stay with you throughout the examination or procedure.
• Help you feel at ease and answer questions where appropriate.
• Ensure your privacy (for example, closing curtains or doors).
• Raise any concerns if they see anything they think is inappropriate.

Examinations happen in private areas, behind curtains or closed doors. You will be given time to undress and dress in private, and only asked to remove the minimum amount of clothing necessary.

If a chaperone is needed but unavailable, the staff member will discuss options with you. The procedure may be delayed, or another staff member may step in – unless your health would be at risk from waiting.

Yes. If you know you’d like a chaperone, please let us know when you book your appointment so we can arrange one for you.

If you have any questions or worries about chaperoning, talk to the doctor, nurse, or healthcare professional caring for you. You can also contact the Patient Advice and Liaison Team for support.

A copy of our full policy is available here.