Booking an appointment

Try to keep your thin tube clean by wiping daily with a mild wet wipe such as a baby wipe. If the tubing is blocked or the earmould gets very dirty, you can clean it in the following way:

	Detach the tube from the hearing aid with a firm tug. Be careful not to bend the tubing as a bend will stop the sound from going through to your ear from the hearing aid.
	You should have been provided with a cleaning tube at your fitting appointment. Insert this through the top detached tubing to clear any debris or wax.
	Reattach the tubing by ‘clicking’ it together with the hearing aid.

If you experience difficulty with your hearing aid, please contact your Audiology Department.

Inserting your ear mould and hearing aid

	Hold the ear mould between your finger and thumb as shown. Pull it back in line with your ear.
	Put the part that goes down the ear canal (ear mould) into position.
	Then tuck in the part that goes into the crease at the top of the ear.
	Use your other hand to pull down your ear lobe. Push your ear mould firmly into place.
	Correct: Correctly fitted hearing aid
	Incorrect: Incorrectly fitted hearing aid

Ear mould cleaning

Try to keep your earmould clean by wiping daily with a mild wet
wipe such as a baby wipe. If the tubing is blocked or the earmould
gets very dirty, you can clean it in the following way:

	Detach the ear mould from the hearing aid.
	Wash the earmould (with the tubing still in its place) in lukewarm, soapy water. Rinse it well, shake the tubing to ensure no water is present or leave it to dry overnight. Then push the tubing back onto the hearing aid
	This picture shows the earmould placed incorrectly on the hearing aid, it has been reattached the wrong way around
	This picture shows the earmould placed correctly on the aid

It is important to have the tubing in your earmould replaced every six
months. With time, the tubing will harden and this will affect the sound
quality. You are welcome to book an appointment at the Adult Hearing
Aid Centre to have your earmould retubed, however if you would like
to have a go yourself please ask your audiologist for some spare tubing
and see the instructions below.

Step 1

Detach your earmould from the transparent hook part of the hearing aid. Clean and dry your earmould to remove any dirt and grease.

Step 2

Pull the old tubing out of the earmould. Keep the old tube, you will need it later.
• If this proves difficult, try soaking the mould in hot (not boiling) water for 5 minutes
• Pliers can also be used to pull the tube out.

Step 3

Take a new piece of tubing and taper one end to make a thin point. Thread it through the hole in the earmould towards the part that goes down
your ear until it comes out the end. 

Step 4

Using your fingers or the pliers pull the tube through until the bend reaches the mould and the tube turns directly upwards.

Step 5

Cut the tapered end off as close to the mould as possible. This can be done with scissors or a scalpel. Be careful not the cut the mould by accident!

Step 6

Use the old tube removed in step 2 to measure the length of the new tube
and cut where appropriate. Reattach to the hearing aid.

At the end

Your mould reattached to the hearing aid should look like this.