Celebrates: Individuals or teams who demonstrate genuine kindness, compassion, and empathy, making a meaningful emotional impact on others through their everyday actions.
Purpose: This award celebrates an individual or team who consistently demonstrates exceptional kindness and compassion in their daily work. They bring humanity into every interaction – providing comfort, reassurance, and emotional support to patients, families, and colleagues. Through their empathy, patience, and genuine care, they create moments that make people feel valued, understood, and safe. This award honours those whose warmth and compassion transform experiences and exemplify the heart of UHNM.
Eligibility: This award is open to all colleagues – individuals or teams, working in clinical or non-clinical roles.
Assessment Criteria: Judges will look for evidence of an individual or team who consistently demonstrates exceptional kindness and compassion in their day to day work, and the positive impact this has on others. Particular emphasis should be given to acts of kindness and compassion, and the positive emotional or practical impact these have had on patients, colleagues, or others.