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Pre Admission Management Service (PreAMS)

PreAMS (Royal Stoke) is situated directly beneath the hospital restaurant, on the ground floor of Main Building; When entering the atrium of the main building, we are situated behind Rowlands Pharmacy next to Orthopaedic outpatient department.

PreAMS (County) is situated at the entrance to the Outpatients department; When entering the Main entrance, follow the signs for the Outpatients Department, PreAMS is first department on your left when entering Outpatients (we are opposite the Garden).

Our clinics opening times are;

Royal Stoke 7:30am - 7pm Sunday - Friday

County PreAMS 7.30am - 7pm Monday to Saturday

Please contact us on numbers below and leave an answerphone message and your call will be returned as soon as possible.

Telephone: 01782 676561 (Royal Stoke)

Telephone: 01785 236197 (County)

Prior to your operation it is very important that you have an assessment of your health undertaken by one of the PreAMS team. Your health will be assessed either by telephone, video call or a face to face appointment. You will be assessed by a Senior Staff Nurse / Senior Operating Department Practitioner who specialises in pre-operative assessment. You will be asked about your health, medical and social history, so it may be a good idea to make a note of any information you think will be helpful before you come to clinic including a current up to date list any medication you are currently taking. This includes anything prescribed by your GP or bought over the counter. You may also find it useful to make a note of questions you want to ask.

If your appointment is at Royal Stoke please use the self-check in screens located in the main atrium to book in for your appointment. These screens are similar to those used in many GP surgeries. It will not let you check in any earlier than one hour before your appointment, then please report to the PreAMS reception. ​If your appointment is at County please go straight to the PreAMS reception desk to book in.

After your assessment it may be necessary to request further tests before your operation, this will be discussed with you and you will be asked for your agreement to carry out these tests. 

These tests are often carried out before surgery, even for apparently healthy people, to check if you have any medical problems that might need to be treated before your operation or if you’ll need special care during or after the surgery

There are advantages to having preoperative tests, these include:

  • Finding out if you are well enough to have an anaesthetic and proposed surgery, and assessing what risks may be involved.
  • Helping to ensure you are going to get the best possible treatment
  • Identifying medical problems that could be treated or pre-optimised before surgery or that could mean that you need special care to prevent or reduce the risk of having complications when you have the operation.
  • Identifying medical problems that may require your treatment to be adapted to prevent or reduce the risk of complications.
  • These tests may include screening for MRSA, having blood samples taken, recording of your heart trace (ECG) and/or a physical examination where your heart and lungs will be listened to. Please be aware that you may be with us for 2-3 hours, so please consider bringing a drink and/or snack with you. In some cases we may decide that you need a separate appointment to discuss your anaesthetic/surgery with one of the Consultant Anaesthetists. You will be provided with the date for this when you attend the department.

At the end of your consultation you will be given a PreAMS patient information Booklet and other information leaflets relevant to your surgical admission. Please ensure you read these carefully and refer to them in the days leading up to your surgery

We are a teaching hospital and you may be asked if Students can observe or participate under supervision in your assessment. If you do not wish for them to be present then please let us know. This will not affect your treatment in any way if you decline.

We would really appreciate it if you could spare a few minutes following your PreAMS appointment by leaving us feedback on your experience with us

 

Please see below feedback form to submit your views.

All feedback is valued as a really important way for us to improve the experience of our patients and visitors. Positive feedback allows us to share good practice throughout the organisation and negative feedback helps us to learn and put improvements into place.