The colorectal surgery service at University Hospitals provides care for a number of conditions related to the bowel. These conditions include colorectal cancer and inflammatory bowel conditions such as ulcerative colitis and crohns disease following surgery (prior to surgical intervention it is the Gastroenterology Team who care for these patients).
Surgeons also provide a pelvic floor surgery service which also allows for the clinical management and treatment of patients suffering from chronic diarrhoea. This includes Sacral Nurse Stimulation and a Nurse Led Rectal Irrigation Service.
As well as eight surgeons treating patients, the service also calls on the expertise of physicians, oncologists, radiologists, pathologists and specialist nurses to provide the very best possible care for all patients.
University Hospitals employs a multidisciplinary team who treat and care for you throughout your journey. Having the input of staff from a variety of clinical backgrounds helps give a holistic view of each individual case and therefore results in better care decisions.
The majority of patients will have regular contact with our nurse specialists. These specialists are part of the Bowel Care Nursing Team and act as a link between the patient and the medical team.
They are able to offer patients and their families support, information, advice and an introduction to colleagues in other specialties who may be required to help with treatment.
Outpatient clinics are held in Surgical Clinic One on the ground floor of the Main Building.
Stoma Care clinics are held in the clinic room on Ward 108 and Ward 109 on the ground floor of the Lyme Building.
Colonoscopy tests are carried out in the Endoscopy department situated on the lower ground floor in the Main Building.
- Nurse Consultant - Deanna Latham
- Clinical Nurse Specialist - Julie Rust
- Clinical Nurse Specialist - Michelle Amos
- Specialist Support Nurses - Michelle Spencer, Dorothy Munyanyi, Fiona Read
- Health Care Assistant - Jennifer Kl
Bowel Care Nursing Team: 01782 672802
The nursing team are available Monday-Friday 8.30am until 4.30pm but an answerphone system is in place 24 hours a day.
Colorectal surgery secretaries: 01782 679877 or 01782 679878
Colorectal Ward 108 (female) 01782 676108
Colorectal Ward 109 (male) 01782 676109
Visitng times are 2-4pm and 6-8pm daily.
The Colorectal Ward, Ward 6, is located on the First Floor. Ward 6 is a 19 bedded surgical ward including four Level 1 beds. (The ward is shared with urology patients)
Contact Information: 01785 230096
Visiting Times & Restrictions: 3pm-5pm and 6.30pm-8pm
The Colorectal Nursing Team is available Monday - Friday 8.30pm-5pm
Contact Number: 01785 230606
We run a support group for patients with bowel cancer. Meetings are held at County Hospital every two months. Please call the Colorectal Nursing Team for more details.
Stoma Care Nursing Services
The Stoma care Team at the University Hospital of the North Midlands (UHNM) consists of 6 members, including a Lead Nurse, 4 Stoma Care Specialists, a Healthcare Assistant / ADMINISTRATOR. The team works closely with a Coloplast stoma care nurse specialist to provide a seamless service in the community both in County and in Stoke on Trent and also in County hospital.
Stoma Care Helpline number:
(Please always leave a message and we will return your call as soon as we are able)
Stoma Care Email Address:
(Please put for the attention of Stoma nurses as subject for the email)
Who can refer patients to the Stoma care team?
- Did you know you can self refer to our clinic? please contact us on the telephone number or email address provided above.
- GP referral – However, GP’s can ask a patient to self refer if appropriate.
- Any other Health care provider – This includes District Nurses and Care homes/ Care Companies.
Your Stoma Care Team.
Our vision is to make certain every patient undergoing stoma or internal pouch surgery is well supported, understood and empowered to ensure optimal quality of life is restored.
The Stoma Care Team at UHNM is dedicated to providing individualised, expert and research-based nursing care within the field of colorectal surgery. We aim to offer sustainable services for both inpatients and outpatients, providing an exceptional experience for all.
For our patients and community we aim to:
- Treat all patients with dignity and respect
- Provide high quality, evidence-based clinical care
- Select appropriate and economical yet high quality stoma appliances and accessories that allow patients to return to the lifestyle they desire
- Work collaboratively with other teams to provide a safe and seamless transfer for patients from acute hospital services into community care
- Develop robust links with patients to offer long-term support and clinical review
- Continue to develop and support nursing / medical staff in order to maintain and improve standards of care.
The aim of the stoma service is to provide an informative and supportive service to all our patients with a stoma, antegrade colonic enema, enterocutaneous fistula or internal pouch. This will begin when you meet your specialist nurse, usually before surgery. You will be given information regarding your surgery. On admission to the hospital an ideal site for your stoma will be selected, your specialist nurse will talk to you about whether you have understood this information and discuss any questions or anxieties you may have.
After your operation you will be shown how to care for your stoma, including how to empty and change the appliance independently. You will be given information regarding your diet, on-going supplies, returning to work, common problems and much more.
If you are a local patient, you will be followed up two weeks after your surgery at home. If you live outside the area then you will be referred to a stoma care nurse based in your area, who will provide on-going support.
During these difficult times, we would like to make available this Stoma Patient Covid-19 Self Help Guide for our patients. Please click on the following link to read the PDF.
The stoma care clinics are for patients to attend for preoperative counselling, routine check-ups, if problems occur or if further information is required. The clinics are for appointments only.
You can make an appointment by contacting the stoma care department directly or by getting a referral from your GP.
County Outpatient Clinic:
Monday – Friday AM and PM
Stoma care contact details:
Telephone: 01782 6 72802
There are a number of safe, gentle and achievable exercises that patients can follow together with advice from their health care professionals.
Outlook is a local Ostomy support group that supports anyone with a stoma
Telephone: 07788107937 or 07788107937
The Ileostomy and Internal Pouch Association (IA) is a registered charity, supporting people living with an ileostomy or internal pouch. Tel: 0800 018 4724, 01702 549859, email: firstname.lastname@example.org
Young IA offers support to young members under the age of 40, either pre-surgery or post-surgery, who undergo either an ileostomy or an internal pouch operation. Tel: 0800 0184 724 / 01702 549859, email: email@example.com
Colostomy UK is a registered charity, supporting people living with a colostomy. 24hr helpline: 0800 328 4257, email: firstname.lastname@example.org
Junior Ostomy Support Helpline (JOSH). Provides support for parents and carers of young people living with a stoma and other bowel and bladder dysfunctions through Colostomy UK. 24hr helpline: 0800 328 4257, email: email@example.com
Urostomy Association is a registered charity supporting people living with a urostomy. Tel: 01385 430 140, email: info@01386 430 140, email: firstname.lastname@example.org
Meet the Stoma Team
Lead Stoma Care CNS
Jo-Ann Nazareth Bennett
Stoma Care CNS
Stoma Care CNS
Stoma Care CNS
Stoma Care HCA