“You feel you’re helping somebody”: Cath Lab volunteer Alan celebrates 10-year milestone

A long-serving volunteer at University Hospitals of North Midlands NHS Trust (UHNM) is celebrating a decade supporting local heart patients.

Alan Lovatt, 70, from Cheadle, began volunteering after his mother sadly passed away, wanting to give something back to those that cared for her.

The former BT engineer has since volunteered every Tuesday in the Royal Stoke’s Cardiology Department, helping to improve patients’ experience and provide a friendly face. 

Alan said: “I saw the amazing care my mum had, and I just felt I wanted to do something in return. I had the choice of a few departments and thought the Cath Lab sounded interesting, and they made me so welcome that I’ve stayed ever since.

“A typical day involves offering a mix of refreshments, chatting with patients and helping ease nerves. Sometimes patients seem more comfortable talking to someone who isn’t in scrubs.” 

Amy Lo, cardiology service manager, said: “He makes a massive difference to our patients and to the team. Whether it’s providing food and drinks, helping patients find lost items, or assisting with patient surveys, his service is invaluable. Dedicating a decade’s worth of Tuesdays is something we’re incredibly grateful for.”

Alan has recently been joined by his wife Christine, who joined UHNM as a volunteer a year ago supporting the Palliative Care Team on Mondays by putting memory boxes together.

He was presented with a special UHNM volunteer services award to mark his contribution.

Becci Thompson, volunteer co-ordinator, said: “Alan’s dedication over the past ten years is truly inspiring. Volunteers like him make a real difference every day, offering support, compassion and a friendly face to our patients, and we are incredibly grateful to Alan and all our volunteers for the time, care and commitment they give.”

Alan added: “The best part about volunteering at UHNM is seeing people and feeling like you’re helping someone.”