Contact Us


​​​​​​​​​​​​Write ​to Us

UHNM NHS Trust, Royal Stoke University Hospital, Newcastle Road, Stoke-on-Trent, ST4 6QG

Please include the department and building (if known) in the address.


Royal Stoke switchboard number 01782 715444

County Hospital switchboard number 01785 257731​


Queries about appointments should be made directly to the department by calling the phone number on your appointment letter or emailing​. If you cannot find this phone number please contact the Appointment Centre on 01782 676676

Medicines Helpline

If you have any concerns or questions about the medications given to you after your recent hospital visit, please contact our pharmacists on
01782 6745​37 for further support. Click here for the Medicines Helpline opening times and further information.

About acces​sibility

​If you encounter any accessibility issues with this website, please let us know at

Contact us via email

Please note that compliments and messages of thanks may be made public if we choose to share them via the Trust's website and social media pages (Facebook and Twitter).

HR​ - For information regarding HR policies and Employee Relations queries​ email:

Payroll - For employee references and proof of employment: uhnmpayroll@​​

Finance - For purchase orders and invoicing:

Careers advice - For careers advice including information about work experience and apprenticeships:

Nurse Bank - For information about working on the Nurse Bank:  

Volunteering - If you are interested in volunteering at UHNM contact the Volunteer Team:

Recruitment – For general recruitment queries please email       

All of our vacant positions are advertised on the website new jobs become available every week please take a look and see if there are any that interest you. The current jobs are available to view here.          ​       

If you have a question which cannot be directed to one of the above contacts, please email  (This service is operated within normal office hours.) We cannot give medical or treatment advice via this email address. For general health advice, please contact your GP or visit NHS Choices  

Your UHNM Hero

Have you or a relative/friend recently stayed at University Hospitals of North Midlands and received excellent care? Did the staff go beyond what you expected to make your care or that of your loved one exceptional? Did our staff look after the relatives and friends of a patient at the same time as the patient themselves? Every day, staff at University Hospitals go above and beyond the call of duty for their patients.

To recognise the special role they have performed in giving you excellent care, the Trust runs a 'Your UHNM Hero' award, which promotes an individual's or team's dedication. The team or person get/s a certificate and have their work promoted on the Trust's website and beyond. (Please note, our coverage of sucessful nominations will involve the publishing of your name and other details of your experience/reasons for your nomination).

Please email your nomination, which should not exceed 300 words in length, to Our Communications team will be in touch to thank you for your nomination and let you know if it has been successful.

Please note that compliments and messages of thanks may also be made public if we choose to share them via the Trust's website and social media pages (Facebook and Twitter).