Contact Us


​​​​​​​​​​​​​​​​​​​​​​​Write ​to Us

UHNM NHS Trust, Royal Stoke University Hospital, Newcastle Road, Stoke-on-Trent, ST4 6QG

Please include the department and building (if known) in the address.


Switchboard number for both Royal Stoke University Hospital and County Hospital is 01782 715444


Queries about appointments should be made directly to the department by calling the phone number on your appointment letter or emailing​ If you cannot find this phone number please contact the Appointment Centre on 01782 676676

Medicines Helpline

If you have any concerns or questions about the medications given to you after your recent hospital visit, please contact our pharmacists on
01782 6745​37 for further support. Click here for the Medicines Helpline opening times and further information.​

Contact us via email

Please note that compliments and messages of thanks may be made public if we choose to share them via the Trust's website and social media pages (Facebook and Twitter).

​Payroll - For employee references and proof of employment: 

Finance - For accounts payable please contact

For accounts receivable please contact

For general finance queries please contact

Careers advice - For careers advice including information about work experience and apprenticeships:

Nurse Bank - For information about working on the Nurse Bank:  

Volunteering - If you are interested in volunteering at UHNM contact the Volunteer Team:

Recruitment – For general recruitment queries please email

All of our vacant positions are advertised on​​ new jobs become available every week please take a look and see if there are any that interest you.    ​       

If you have a question which cannot be directed to one of the above contacts, please call 01782 715444 

For general health advice, please contact your GP or visit NHS Choices  

Contact us via social media

Like our page on Facebook (@UHNM.NHS​) and send a direct message

Follow us on Twitter (@UHNM_NHS) and send a direct message or tweet your question

Your UHNM Hero

Have you or a relative/friend recently stayed at University Hospitals of North Midlands and received excellent care? Did a member of staff go beyond what you expected to make your care or that of your loved one exceptional? Did they look after the relatives and friends of a patient at the same time as the patient themselves? Every day, staff at University Hospitals go above and beyond the call of duty for their patients.

To recognise the special role they have performed in giving you excellent care, the Trust runs a 'Your UHNM Hero' award, which promotes an individual's dedication. The person receives a certificate and has their work promoted on the Trust's website and beyond. (Please note, our coverage of sucessful nominations will involve the publishing of your name and other details of your experience/reasons for your nomination).

Please email your nomination here​, which should not exceed 300 words in length, to. Our Communications team will be in touch to thank you for your nomination and let you know if it has been successful.

Please note that compliments and messages of thanks may also be made public if we choose to share them via the Trust's website and social media pages (Facebook and Twitter).​