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Contact Us

Write to Us

UHNM NHS Trust, Royal Stoke University Hospital, Newcastle Road, Stoke-on-Trent, ST4 6QG.

Please include the department and building (if known) in the address.

Telephone

Switchboard number for both Royal Stoke University Hospital and County Hospital is 01782 715444.

Appointments

Queries about appointments should be made directly to the department by calling the phone number on your appointment letter or emailing uhnm.appointments@nhs.net​ If you cannot find this phone number please contact the Appointment Centre on 01782 676676

Medical Records

For information or enquiries on medical records please call 01782 675694

Medicines Helpline

If you have any concerns or questions about the medications given to you after your recent hospital visit, please contact our pharmacists on 01782 6745​37 for further support.  The Helpline is open: Monday to Friday: 10am to 1pm and 2pm to 4pm.

Payroll

For employee references and proof of employment: uhnmpayroll@​nhs.net​

Finance

For accounts payable please contact ap.uhnm@elfs.myservicedesk.com

For accounts receivable please contact elfsdebtors@elht.nhs.uk

For general finance queries please contact finance@uhnm.nhs.uk

Careers advice

For careers advice including information about work experience and apprenticeships: healthcarecareers.skillsacademy@uhns.nhs.uk

Nurse Bank

For information about working on the Nurse Bank: nurserecruitment@uhns.nhs.uk  

Volunteering

If you are interested in volunteering at UHNM contact the Volunteer team: volunteerservices@uhnm.nhs.uk

Recruitment

For general recruitment queries please email Recruitment.mail@uhnm.nhs.uk. All of our vacant positions are advertised on Jobs.uhnm.nhs.uk​​ new jobs become available every week please take a look and see if there are any that interest you.    ​       

If you have a question which cannot be directed to one of the above contacts, please call 01782 715444 

For general health advice, please contact your GP or visit NHS Choices  

For Data held in your health record

For data held in your health record you will need to make a formal request to the Health Records team, more information can be found on the Health Records page. For further information please see Access to Health Records Leaflet.pdf

The team can be contacted at the following email address:

ministries.office@uhnm.nhs.uk  

For Data held in your staff record

For your staff record you need to make your request to your Line Manager or contact the HR Department

For Data not in held in your health or staff record

Quite often, patients and staff members request personal data information (such as e-mails held on the Trust servers)  which do not form part of your health or staff record, for example, where this request is made as part of a Complaint or a general Subject Access request, the relevant team will liaise with the Information Security team.  Alternatively, a request can be made direct through the personal data request process by emailing PDR@UHNM.nhs.uk

Royal Stoke Hospital

Newcastle Road
Stoke-on-Trent
ST4 6QG

01782 715444

County Hospital

Weston Road
Stafford
ST16 3SA

01785 257731