Royal Stoke University Hospital
The Appointment Centre is open Monday - Friday 8:00am – 6:00pm and Saturday 9:00am – 1:00pm.
Telephone: 01782 676676
Clinics are open from approximately 8:30am - 5:30pm every weekday, with appointment slots available from approximately 9:00am - 4:00pm.
You can alter an appointment once. Further delays in attending for an outpatient appointment may be rejected and result in your referral being returned to your GP.
If you cannot attend your appointment please inform the hospital by telephoning 01782 676676 or email AppointmentsCallcentreCOPD@uhnm.nhs.uk. This will enable us to offer this appointment to someone else.
The Appointment line is open Monday - Friday 8:00am – 6:00pm and Saturday 9:00am – 1:00pm.
Telephone: 01785 230890
If you cannot attend your appointment please inform the hospital by telephoning 01785 230890 or email firstname.lastname@example.org. This will enable us to offer this appointment to someone else.
Royal Stoke University Hospital
Afternoon 3.30pm - 4.30pm and evenings 6.30pm - 8.00pm
Afternoon 2.00pm - 4.00pm and evenings 6.00pm - 8.00pm
12:00pm - 3:00pm every day
6:00pm - 8:00pm every day
Maternity visiting times are different to other wards.
9am - 9pm for partners and own children only and 6pm - 9pm for other visitors. Please note that only children of the mother in hospital are allowed to visit. The number of visitors is restricted to three to a bed at any time (including the partner).
- Ward 1 (General Medical) - 2.30pm – 4.30pm & 6pm – 8pm
- Ward 8 (Respiratory) – 3pm – 4.30pm & 6 – 8pm
- Ward 15 (Elderly Care) – 11am – 7pm
- Acute Medical Unit – 3pm – 5pm & 6 – 8pm
- Clinical Decisions Unit – 3pm – 5pm & 6.30pm – 8pm
- Stroke / Neurological Unit – 11am – 8pm (protected meal times)
- High Dependency Unit – 11am onwards (protected meal times)
- Elective Orthopaedics – 2pm – 4pm & 6pm – 7.30 pm
- Free Standing Birthing Unit – Open visiting
Across the Trust
Visiting outside standard times
University Hospitals has standard visiting times for most wards. However, where it is considered to be in the patient's best interests and it is not detrimental to others, special permission may be granted to visit outside of the standard visiting times. This special permission will be recorded by the nursing team in the patient's care plan.
Number of visitors to a bed
We allow a maximum of two visitors per patient, per bedside, unless special permission has been granted for more visitors. We would request that visitors adhere to this rule, as the restriction is in the best interests of patients, visitors and staff.
With the exception of the Maternity Centre, limitations on visiting by children under the age of 12 are sometimes set by wards. Please check the arrangements with the ward you are going to before you pay your visit.
Privacy and dignity
Visitors may be asked to leave the area when it is considered necessary to protect the privacy and dignity of patients.
Food and drink
Visitors are politely requested not to eat or drink their own food on the ward. Please ask the nurse in charge before bringing food and drink in for the patient. Please do not visit during protected mealtimes, unless permission has been received from the nurse in charge.