Appointments & Visiting times

​Appoint​ments

​​

Royal Stoke Uni​​​​v​​e​rsity Hospital

The Appointment Centre is open Monday - Friday 8:00am – 6:00pm and Saturday 9:00am – 1:00pm.

Telephone: 01782 676676

Clinics are open from approximately 8:30am - 5:30pm every weekday, with appointment slots available from approximately 9:00am - 4:00pm.

You can alter an appointment once. Further delays in attending for an outpatient appointment ​may be​ rejected and result in your referral being returned to your GP.

​If you cannot attend your appointment please inform the hospital by telephoning 01782 676676 or email uhnm.appointments@nhs.net. This will enable us to offer this appointment to someone else. Missed appointments cost the NHS £160.

 

County H​ospital

The Appointment line is open Monday - Friday 8:00am – 6:00pm and Saturday 9:00am – 1:00pm.

Telephone: 01782 676676

If you cannot attend your appointment please inform the hospital by telephoning 01782 676676​ or email uhnm.appointments@nhs.net​. This will enable us to offer this appointment to someone else.​​ Missed appointments cost the NHS £160. Missed appointments cost the NHS £160.​


​Visting times​​


Roy​al Stoke University Hospital 

Visiting times vary across the hospital, please contact the department you wish to visit before attending to confirm visiting times. Call the switchboard on 01782 715444.

 

County Hospital

  • Ward 1 (General Medical) - 2.30pm – 4.30pm & 6pm – 8pm
  • Ward 8 (Respiratory) – 3pm – 4.30pm & 6 – 8pm
  • Ward 15 (Elderly Care) – 11am – 7pm
  • Acute Medical Unit – 3pm – 5pm & 6 – 8pm
  • Clinical Decisions Unit – 3pm – 5pm & 6.30pm – 8pm
  • Stroke / Neurological Unit – 11am – 8pm (protected meal times)
  • High Dependency Unit – 11am onwards (protected meal times)
  • Elective Orthopaedics – 2pm – 4pm & 6pm – 7.30 pm
  • Free Standing Birthing Unit – Open visiting​

 

 Across the Trust

 Visiting outside standard times

University Hospitals has standard visiting times for most wards. However, where it is considered to be in the patient's best interests and it is not detrimental to others, special permission may be granted to visit outside of the standard visiting times.  This special permission will be recorded by the nursing team in the patient's care plan.

Number of visitors to a bed

We allow a maximum of two visitors per patient, per bedside, unless special permission has been granted for more visitors.  We would request that visitors adhere to this rule, as the restriction is in the best interests of patients, visitors and staff. 

Children

With the exception of the Maternity Centre, limitations on visiting by children under the age of 12 are sometimes set by wards. Please check the arrangements with the ward you are going to before you pay your visit.

Privacy and dignity

Visitors may be asked to leave the area when it is considered necessary to protect the privacy and dignity of patients.

Food and drink

Visitors are politely requested not to eat or drink their own food on the ward. Please ask the nurse in charge before bringing food and drink in for the patient. Please do not visit during protected mealtimes, unless permission has been received from the nurse in charge.