Why we collect and how we will use your information

In order for us to give you the best possible care we collect personal and confidential information, this can come from your GP, referrals, healthcare professionals involved in your care and yourself. Your information may be used to:

  • Provide healthcare services and treatment
  • Provide chaplaincy and pastoral care services
  • Ensure that money is used properly to pay for the services it provides
  • Investigate complaints, legal claims or important incidents
  • Make sure services are planned to meet patients' needs in the future
  • Review the care given to make sure it is of highest possible standard
  • To manage specialised services
  • To improve the efficiency of our healthcare services by sharing information with other organisations (sometimes non-NHS/Social care) such as Age UK, Revival and/or Vast, for example, for a specific, justified purpose which is approved by UHNM's Caldicott Guardian
  • Check and report to our regulators on how well we are performing
  • Patient survey's for service improvements
  • Research (consent will always be sought to use your data for this purpose)
  • To manage service workload by e-mailing appointment reminders for example (where we have been provided with an e-mail address)

If you apply for a job or are employed with the Trust we will collect your personal information.