How to contact us

If you have any questions about our privacy notice or information we hold about you please contact our Information Governance Team :

Email: InfoGovUHNM@uhnm.nhs.uk

If you would like to make a complaint about how your information is being used you can either discuss your concerns with our Patient Advice and Liaison Service (PALS):

Royal Stoke

Telephone: 01782 676450 / 01782 676455

Email: patientadvice.uhnm@nhs.net

The PALS office is situated inside the main building at Royal Stoke University Hospitals main entrance to the right of the reception and is open 9:00am to 4:00pm Monday to Friday (excluding bank holidays).

County Hospital

Telephone: 08000 407060

Email: advice.centre@uhnm.nhs.uk

The PALS office is situated inside the main entrance to the right, before the main reception desk and is open 9:00am to 5:00pm Monday to Friday (excluding bank holidays).

Alternatively you can contact our complaints department:

Email address: complaints.department@nhs.net

Address:

Chief Executive OR Chief Nurse

University Hospitals of North Midlands

Trust Headquarters

Royal Stoke University Hospital

Newcastle Road

ST4 6QG