If you have any questions about our privacy notice or information we hold about you please contact our Information Governance Team :
Email: InfoGovUHNM@uhnm.nhs.uk or alternatively contact the Trusts Data Protection Officer at DPO@uhnm.nhs.uk
If you would like to make a complaint about how your information is being used you can discuss your concerns with our Patient Advice and Liaison Service (PALS) (Email: firstname.lastname@example.org) or you can contact our complaints department (Email email@example.com)
The PALS offices are located at;
At Royal Stoke the PALS office is situated inside the main building entrance, which is open 9:00am to 4:00pm Monday to Friday (excluding bank holidays).
At County Hospital the PALS office is situated inside the main entrance which is open 9:00am to 5:00pm Monday to Friday (excluding bank holidays).
The contact information for both office is below;
Royal Stoke Hospital Telephone: 01782 676450 / 01782 676455 / 676435
County Hospital Telephone: 08000 407060 / 08000 721 646
If you want to contact us in writing please use the below address;
Chief Executive OR Chief Nurse
University Hospitals of North Midlands
Royal Stoke University Hospital
For further information please see the complaints leaflet.