UHNM confident significant progress has been made following 2019 CQC inspection

The Care Quality Commission has now published their official report confirming that University Hospitals of North Midlands NHS Trust has been rated as Requires Improvement following an inspection in summer 2019.

A series of visits took place between 5 June and 1 August 2019 during which the CQC inspected the trust's core services at Royal Stoke University Hospital and County Hospital in Stafford. These services included; urgent and emergency care, medical care, surgery, maternity and gynaecology, children and young people's services and end of life care; and they carried out an inspection under CQC's question of whether the service is well-led.

UHNM is rated Requires Improvement overall as well as for whether its services are safe, effective, responsive and well-led. It is rated Good for whether services are caring.

The Trust received feedback from inspectors at the time of the visits and action has been taken to address areas where it was felt that further assurance was needed.   

Tracy Bullock, Chief Executive for University Hospitals of North Midlands NHS Trust said:

"Having been a new CEO at the time of the inspection, I am pleased to say that in the nine months since the CQC visits first took place significant improvements have been made across our hospitals. 

"This is most notable within the Emergency Department where we have recruited 27 additional nurses, 15 additional doctors, increased the size of the department and put a strengthened process in place to triage our patients to the right place for their care in a timely way.

"It's good to see that the CQC inspectors have recognised some of the outstanding practice across our hospitals particularly within our children's and young people's services which offer tremendous care to children across Staffordshire and beyond.        

"As a team we are already looking forward to the next inspection as we are confident that the CQC will be assured that not only have we made good progress in the areas they identified as requiring improvement, we have also continued to build on our many strengths with a view to providing the best possible services for our patients."