County staff achieve second Platinum award

Pictured: Julie Williams, Senior Sister (centre) with her team on Ward 8 at County Hospital

Staff at County Hospital have achieved  a 'Platinum' level award for the second year running. The internally developed Care Excellence Framework (CEF) is an accreditation system which considers the domains of caring, safety, effectiveness, responsiveness and leadership. Ward 8 received the platinum award in 2017 and they have recently been given it again for 2018.

Julie Williams, Ward 8 Senior Sister, said: "It's rare for a ward to achieve 'Platinum' level twice and we're absolutely ecstatic about it. We had no improvements to make since the last time we were assessed, which I think is incredible. All the staff have worked so hard to achieve this and it's especially satisfying because this shows that we can not only attain but maintain these high standards. When patients come into hospital they are vulnerable and we really want to make each of their journeys as pleasant as possible. We worked as a team to achieve this and to provide the highest standards of care."

The CEF awards were developed to help staff achieve and maintain high standards of care at UHNM. Wards are assessed every year and are graded from Bronze through to Platinum.

Built in 1983, County Hospital provides a range of acute services and was completely refurbished between 2014-17 as part of a £52m project to regenerate facilities. ​