Consultant commended for exemplary bedside manner

​Pictured: Dr Raghava Reddy, Endocrinologist and Diabetes Consultant

A UHNM consultant has been commended for his gentle and understanding manner with patients. Community dietician Lindsay Cary highlighted the outstanding work of Dr Raghava Reddy, Endocrinologist and Diabetes Consultant, recently. Lindsay has had the opportunity to observe Dr Reddy's work whilst attending multidisciplinary diabetes pump clinics.

She said: "I can honestly say I have never seen a consultant provide as much empathy and understanding to their patients. Dr Reddy has a knack of detecting when patients are emotionally distressed within their day to day life, even if words or symptoms are not demonstrated within consultations. I particularly applaud the gentle manner and patience he uses when explaining things to patients in a way they can understand. He does not rush through important details or hold expectations of what the patient in front of him should or should not already know. He aims to provide information that will empower the patients to know how to manage their own health, something beneficial not only to them but that can also only promote effective NHS spending. I feel I am continuously learning from his explanations and it is a pleasure working alongside him within these clinics."

Dr Reddy said: "It's lovely to get this good feedback from a fellow professional. I find it really encouraging and it boosts my confidence, spurring me on to do even better. I always operate under the rule of 'treat others as you'd like to be treated' as I feel this attitude is very important and the multidisciplinary approach we take to care is essential as it improves the quality of care for the patient."