Cancer patient praises warmth of doctor

Pictured: Miss Lakshmi Srinivasan, Consultant Cardiothoracic Surgeon and Clare Jung, patient

A cancer patient has thanked their doctor for being "amazingly warm, empathetic and concise". Clare Jung, of Stone, needed an operation to remove a lobe from her lung earlier this year. She wrote to the hospital to thank Miss Lakshmi Srinivasan, Consultant Cardiothoracic Surgeon, for her outstanding care.

Clare said: "Miss Srinivasan was empathetic, concise and informative – everything you'd want in a doctor. She was amazingly warm and communicative and left me in no doubt about what to expect. She inspired confidence and optimism in me but was also totally realistic about the risks involved and about the possible unpleasant outcomes I could experience following surgery. Miss Srinisvasan got me through a difficult time very ably, both on a surgical and a human level."

Clare has now recovered from her operation and is slowly building up her strength and enjoying spending time gardening. She visited the Royal Stoke site again recently to thank Miss Srinivasan by presenting her with a UHNM Hero award and a homemade gift.

Miss Srinivasan said: "I am honoured to be presented with this award by Clare. It means such a lot coming from one of my patients, as they are the reason we are all here.  I would also like to acknowledge the hard work and dedication of all the different members of the cardiothoracic team, who work together to make a difference to our patients."