Contact Us


​​​​​​​​​​​​​​​​​​​​​​​Write ​to Us

UHNM NHS Trust, Royal Stoke University Hospital, Newcastle Road, Stoke-on-Trent, ST4 6QG.

Please include the department and building (if known) in the address.


Switchboard number for both Royal Stoke University Hospital and County Hospital is 01782 715444.


Queries about appointments should be made directly to the department by calling the phone number on your appointment letter or emailing​ If you cannot find this phone number please contact the Appointment Centre on 01782 676676

Medicines Helpline

If you have any concerns or questions about the medications given to you after your recent hospital visit, please contact our pharmacists on
01782 6745​37 for further support. 

The Helpline is open:
Monday to Friday: 10am to 1pm and 2pm to 4pm

Contact us via email

Please note that compliments and messages of thanks may be made public if we choose to share them via the Trust's website and social media pages (Facebook and Twitter).

​Payroll - For employee references and proof of employment: 

Finance - For accounts payable please contact

For accounts receivable please contact

For general finance queries please contact

Careers advice - For careers advice including information about work experience and apprenticeships:

Nurse Bank - For information about working on the Nurse Bank:  

Volunteering - If you are interested in volunteering at UHNM contact the Volunteer Team:

Recruitment – For general recruitment queries please email

All of our vacant positions are advertised on​​ new jobs become available every week please take a look and see if there are any that interest you.    ​       

If you have a question which cannot be directed to one of the above contacts, please call 01782 715444 

For general health advice, please contact your GP or visit NHS Choices