Governance, Medicines Safety and Information

This service provides Trust-wide leadership on governance arrangements and safety initiatives involving medicines (e.g. safety alerts relating to medicines, controlled drugs and medicines optimisation) and the team also delivers medicines-related training to Doctors, Nurses and other allied health professionals.

The Medicines Information team provides a service to support the safe, effective and efficient use of medicines by the provision of evidence-based information and advice on their therapeutic use.

The team provides a service to healthcare professionals across the Trust. Enquiries are also taken from healthcare professionals in primary care and members of the public. The Medicines Information team provides a first line enquiry answering and advisory service on all aspects of drug use including:

  • drug interactions
  • adverse drug reactions
  • dosing and frequency of medicines
  • safety of drugs


Medicines Helpline

If you have recently been an inpatient at the hospital (i.e. within the last two weeks) and have a query with your medicines, please contact the Medicines Information Team on 01782 674537 (helpline open Monday to Friday 10am to 1pm and 2pm to 4pm). Please have all your medications and a copy of your discharge letter available.

If you were discharged from hospital more than two weeks ago, please contact your GP or local community Pharmacy.