Booking an appointment

To Request an appointment for repair or maintenance of your hearing aid, or to reschedule an appointment please contact us via: 

TEL: 01782 674727 (call back service)


SMS text 07768 033637

To request batteries or accessories, please use the email or text as above.  Alternatively, please leave a message on the answer machine of the following number and your request will be posted to your home address.

TEL:  01782 679444


County Hospital patients (with current hearing aids supplied by us) are reassessed every three years and can contact the Audiology Office to request an appointment on: 01785 230250

Royal Stoke patients (who are seen in community settings) will require a new referral from their GP.

We recommend we see you for a repair prior to a reassessment so we can check your ears and the condition of your current earmoulds. 

Home Visits – we do provide a domiciliary service but a GP referral is required. ​