Address: Hilton Road, Stoke-on-Trent, ST4 6SQ
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Our Emergency Department is one of the busiest in the country. We see more than 120,000 patients each year and treat both adults and children. Our team treat a whole range of conditions which include urgent care cases, emergency medical, trauma and minor injuries.
The current Department of Health target specifies that 95% of patients coming into emergency departments should be seen, treated, admitted or discharged within four hours. We are committed to achieving this target for our patients.
Patient and Visitor feedback
The Emergency Department work very hard to ensure that each patient's visit is timely and efficient. The department hosts a patient steering group to review patient feedback, both positive comments and those from patients who have raised concerns.
Feedback is always welcome. If you wish to leave feedback, please don't hesitate to get in touch and help improve our services.