Emergency and other phonelines

In case of emergency

The Samaritans
01782 116 123
They operate a free service 24 hours a day, 365 days a year and you can talk to someone in confidence.

You should only call this number if:

  • it's an emergency
  • a crime is in progress
  • someone suspected of a crime is nearby
  • when there is danger to life
  • when violence is being used or threatened

Other important phonelines

North Staffordshire Mental health access team
0300 123 0907
Available 24/7

Staffordshire Mental Health Helpline
0808 800 2234 or Txt 07860 022821

0300 304 7000
Offers emotional support and information from 6pm–11pm, 365 days a year. 

The Silver Line
0800 470 8090 (freephone).
If you're an older person (over the age of 55), the Silver Line is there 24 hours a day, 365 days a year to provide information, support and friendship.

0800 585858
If you're a man experiencing distressing thoughts and feelings, the Campaign Against Living Miserably (CALM) is there to support you. They're open from 5pm–midnight, 365 days a year. They also have a webchat service if you're not comfortable talking on the phone.

If you are a student, you can look at the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.

0300 330 0630, or you can email chris@switchboard.lgbt
The LGBT+ helpline. If you identify as gay, lesbian, bisexual or transgender, Switchboard is available from 10am–11pm, 365 days a year, to listen to any problems you're having. Phone operators all identify as LGBT+

0800 123 737 or you can text 'help' to 81066.
If you live in Wales, you can contact the Community Advice and Listening Line (C.A.L.L). for a confidential listening and support service. 

Your local GP
NHS 111 (just dial 111)