In case of emergency
01782 116 123
They operate a free service 24 hours a day, 365 days a year and you can talk to someone in confidence.
You should only call this number if:
- it's an emergency
- a crime is in progress
- someone suspected of a crime is nearby
- when there is danger to life
- when violence is being used or threatened
Other important phonelines
North Staffordshire Mental health access team
0300 123 0907
Staffordshire Mental Health Helpline
0808 800 2234 or Txt 07860 022821
0300 304 7000
Offers emotional support and information from 6pm–11pm, 365 days a year.
The Silver Line
0800 470 8090 (freephone).
If you're an older person (over the age of 55), the Silver Line is there 24 hours a day, 365 days a year to provide information, support and friendship.
If you're a man experiencing distressing thoughts and feelings, the Campaign Against Living Miserably (CALM) is there to support you. They're open from 5pm–midnight, 365 days a year. They also have a webchat service if you're not comfortable talking on the phone.
If you are a student, you can look at the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.
0300 330 0630, or you can email email@example.com
The LGBT+ helpline. If you identify as gay, lesbian, bisexual or transgender, Switchboard is available from 10am–11pm, 365 days a year, to listen to any problems you're having. Phone operators all identify as LGBT+
0800 123 737 or you can text 'help' to 81066.
If you live in Wales, you can contact the Community Advice and Listening Line (C.A.L.L). for a confidential listening and support service.
Your local GP
NHS 111 (just dial 111)